# Profile updates not taking effect on the community

**URL:** https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201
**Category:** TechSupport
**Created:** [September 27, 2017, 6:18pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201 "2017-09-27T18:18:16Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![damgagnon](https://community.ottoneu.com/user_avatar/community.ottoneu.com/damgagnon/32/1516_2.png) [@damgagnon](https://community.ottoneu.com/u/damgagnon)
#### Post date: [September 27, 2017, 6:18pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/1 "2017-09-27T18:18:16Z")

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I was trying to update my profile to reflect a team name change. I tried clearing the cache and doing a hard refresh. Ideas?

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 27, 2017, 6:38pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/2 "2017-09-27T18:38:39Z")

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Update your profile in what way? Where?

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### Author: ![damgagnon](https://community.ottoneu.com/user_avatar/community.ottoneu.com/damgagnon/32/1516_2.png) [@damgagnon](https://community.ottoneu.com/u/damgagnon)
#### Post date: [September 27, 2017, 8:20pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/3 "2017-09-27T20:20:10Z")

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I was trying to update my teams on this community site under u/username/preferences/profile. I can basically save changes to every section except for the profile bit with my team names (e.g. the ABOUT ME section).

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 27, 2017, 8:21pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/4 "2017-09-27T20:21:21Z")

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Yeah I’m seeing that too. I’ll check this out a little later on today.

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### Author: ![damgagnon](https://community.ottoneu.com/user_avatar/community.ottoneu.com/damgagnon/32/1516_2.png) [@damgagnon](https://community.ottoneu.com/u/damgagnon)
#### Post date: [September 27, 2017, 8:22pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/5 "2017-09-27T20:22:30Z")

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Low level thing I noticed - thanks for giving it attention.

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### Author: ![damgagnon](https://community.ottoneu.com/user_avatar/community.ottoneu.com/damgagnon/32/1516_2.png) [@damgagnon](https://community.ottoneu.com/u/damgagnon)
#### Post date: [September 27, 2017, 9:34pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/6 "2017-09-27T21:34:15Z")

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FYI it also looks like I can’t update “Location” as well.

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 28, 2017, 2:11pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/7 "2017-09-28T14:11:48Z")

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Looks like a known issue with Discourse

> **[Can't update profile](https://meta.discourse.org/t/cant-update-profile/70936)**
>
> On an instance updated moments ago, I can’t save profile settings. If I set “about me” and save the is no error in the browser bit reload shows the venue unchanged. @zogstrip claimed that what signs like this error was fixed yesterday, but that...

They are rolling out a fix and it should be here shortly thereafter.

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 28, 2017, 2:48pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/8 "2017-09-28T14:48:26Z")

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This should now be fixed!

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 28, 2017, 5:48pm UTC](https://community.ottoneu.com/t/profile-updates-not-taking-effect-on-the-community/2201/9 "2017-09-28T17:48:29Z")

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