# Unable to pay with credit card

**URL:** https://community.ottoneu.com/t/unable-to-pay-with-credit-card/15515
**Category:** TechSupport
**Created:** [July 26, 2025, 9:42pm UTC](https://community.ottoneu.com/t/unable-to-pay-with-credit-card/15515 "2025-07-26T21:42:59Z")
**Posts on this page:** 1
**Showing post:** 47

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### Author: ![nivshah](https://community.ottoneu.com/user_avatar/community.ottoneu.com/nivshah/32/613_2.png) [@nivshah](https://community.ottoneu.com/u/nivshah)
#### Post date: [September 24, 2025, 6:54pm UTC](https://community.ottoneu.com/t/unable-to-pay-with-credit-card/15515/47 "2025-09-24T18:54:30Z")

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Make sure you go to [your user dashboard](https://ottoneu.fangraphs.com/userdashboard) - the sport-specific dashboards have been greatly simplified and are on their way out.

This as good a time as any to post the following reminders:

- We still cannot take credit cards, though the approval process with a new processor is nearing its end, as soon as next week
- Ottoneu will extend deadlines for renewals across all sports as necessary while credit card payments are not available. I hope this only means one more extension for both basketball and football, with that renewal coming before the upcoming 9/30 deadline for basketball - I will post in this thread once that extension is live.
- Ottoneu is doing this because while ACH payments are available, a number of customers have made it clear they are more comfortable using credit card.

In the meantime, play [Pick Six Football for free](https://ottoneu.fangraphs.com/sixpicks/football/)!

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_[View the full topic](https://community.ottoneu.com/t/unable-to-pay-with-credit-card/15515)._
