[RESOLVED] Email not reaching AOL.com email addresses


#1

Emails sent from Ottoneu are currently not reaching AOL.com email addresses. I have opened an issue with our email provider about this. Unfortunately there is nothing else I can do at this time, so if you are affected and have an alternate email address, I would recommend updating your user settings.

You will know you are affected if you see a message regarding emails bouncing on your user settings page or throughout the site.

I will update this thread as I get updates from our email service provider, as I expect they will eventually resolve this issue.


#2

I have an aol email address attached to FG and Ottoneu. All of the email notifications come through to mine.


#3

Well, you are truly the exception and not the rule.


#4

For the nerdy among you, I am waiting for a response from Amazon on this thread:

https://forums.aws.amazon.com/thread.jspa?threadID=258509&tstart=0


#5

Per Amazon, this has been fixed and AOL.com emails should work fine now.

https://forums.aws.amazon.com/message.jspa?messageID=791800


#6

#7

#8

It looks like AOL email addresses are bouncing some of our emails again. I’m opening an issue with our email provider and will update when it is fixed.


#9

This is resolved on our email providers side.