Unable to pay with credit card

Any movement on this? I’m seeing this message on my team page now, presumably this can be disregarded? Also, minor bug that it’s showing me the date as a Unix timestamp.

Your team [must be renewed](https://ottoneu.fangraphs.com/userdashboard) by 1756440000 or it will be marked as expired

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Thanks for this reminder.

Progress has definitely been made, but we are still on a journey, not quite to the destination. I hope to have a good update for this thread in the next 2-3 days.

In the meantime, I’ve cleaned up that message to show an actual date instead of a timestamp, and I’ve also extended the payment deadline an additional week.

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Looks like the button is still grayed out when I go to pay (with deadline being 9/5 now). Any update here by chance?

I’m working on an update and will share one later today.

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I’m going to push the football payment deadline another 2 weeks. This is again meant to ensure that everyone has time to renew their teams once credit card processing is back.

I’ve gone ahead and turned Paydala back on for payments. Currently you can only pay using secure bank transfer. For some of you who have withdrawn prizes from Ottoneu to your bank, you should be able to use that same connection.

If you want to wait for credit card payments to be back online to pay, that is totally fine. Once our credit card processing is back online, Paydala will re-enable that option in their client. Our payment deadlines will be modified so that once credit card payments are available, everyone will have at least a week to pay any league fees.

Paydala continues to be a good partner in terms of supporting us and they are doing everything they can to get us back online. I remain in direct contact with their CEO and will update when I know more.

I have touched upon this multiple times in various threads on the forums, but just to be super clear: paying for fantasy sports on the internet is an unreasonably complicated problem right now, but I really believe we will be back up soon.

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Thanks for all your work on this, Niv. I’m sorry it’s such a pain. You really do work your ass off so we can all have fun - it occurs to me that everybody else’s distraction is your work, and I really do appreciate that.

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My banks wont let me connect to paydala. Why can i just type in my CC directly.

Please read this thread before replying

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Same, you just gotta wait for the CC connection to get hooked back up.

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I’ve updated the title of this topic to more accurately reflect the current state of things.

We are close to being certified with a new credit card processor and I hope to have an update in the next week. In the meantime, this weekend I will extend the payment deadlines for both football and basketball.

Thanks as always for your patience and thank you for playing and supporting Ottoneu!

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Is basketball deadline still getting extended?

Yes. I’ll extend everything two weeks tomorrow.

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Just for clarification, does “extend everything two weeks” also refer to the keeper deadline? Or is it solely in regards to the payment deadline for team renewals? Thanks!

Basketball keeper deadline is tonight

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I assume there has been no movement with this.

I’ve tried to renew a baseball team (I have til 31 Jan, so obviously no rush)

Paydala has given me the option of paying by bank transfer… but in this case it appears to be US banks.

Hence rather than derp in slack I though I’d check it out on the forums and key search paydala to make sure it’s not a “me” issue

Our payment platform is continuing to progress towards on-boarding new credit card processors. The development work is mostly done and they are in final testing and awaiting approvals. Timelines are dependent on a number of parties including a bank, so the schedule remains slightly in flux. In the meantime, you can pay for a team out of a prize balance or through the secure bank transfer (ACH) provided by our payment platform.

I’ll update this thread with either a note on extending deadlines for football and basketball or when the credit card processor is online.

In the meantime, if you want to support Ottoneu, please consider buying a t-shirt. If you like Ottoneu Football and want to show some love while we are waiting through this credit card processor mess, a football t-shirt is the most direct support you can give. They are also: super comfy.

Also, play Six Picks (especially our new Six Picks Football game) - it is free!

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2 posts were merged into an existing topic: Majority of league lost team

I tried to pay for my football leagues.

Paydala is asking for my bank id and log in password. I do not feel comfortable providing that information. I would like a way to use a credit card rather than exposing my bank account.

Thanks.

Hey I know you replied to this thread but did you read it first? I think there’s a lot of relevant information:

This is the second time I’ve quoted exactly this paragraph in this thread, so please if you are considering replying to this thread, read it through first. Thanks!

Hey, Asshole, I apologize for my previous post.

Your post on Sep. 6 is old news. Very old news. Especially in light of the context, I received a post yesterday that my teams were:

You seem to be more interested in selling t-shirts than taking care of your customers.

Maybe it is time that Ottoneu comes under the direction of someone who can provide direction and vision.

Good luck going forward.

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