It seems payment processing for renewals has switched to something called Paydala, which is only available in the US. When I try to renew it goes to the screen showing their logo then doesn’t go anywhere else. Will alternatives be available for those of us outside the US to be able to renew our teams?
We’ve worked with them directly to open up payments in a number of countries. A customer paid from the UK as recently as this morning.
Please either let me know where you are and confirm you have location services enabled, or email me at help@ottoneu.com and we can figure out how to get you renewed.
I’m unable to renew through Paydala while in Florida. Georgia and S Dakota are my home states. I see no box to key in a state or city on the Paydala site.
The team at Paydala helped me compile a list of countries they currently support receiving payments from outside the United States:
Australia
Belgium
Brazil
Canada
Croatia
England
France
Germany
Italy
Japan
Mexico
New Zealand
Scotland
South Korea
Spain
Wales
While we have had to turn down a couple other country requests, I’ve been able to work with Paydala to allow the vast majority of countries outside the US that have been requested. If where you live is not on this list, shoot me a note at help@ottoneu.com and let’s figure it out!