Unable to pay with credit card

Unfortunately, I am not getting a screen to pay when clicking the CC button. I have cleared my cache, but to no avail. Even tried it on both EDGE and CHROME browsers. Any suggestions?

I was offline yesterday unexpectedly and plan on spending some time looking at this soon.

I believe this is a good workaround but I cannot confirm, as the CC button does not make everything close on my browsers. I’m looking at it!

I’ve taken a pass at fixing this issue and I believe it should be improved for a number of you. Please email help@ottoneu.com if you still have issues.

Used Firefox desktop browser on Saturday and it worked. Chrome didn’t work for me on mobile or desktop at that time. Just fwiw.

@nivshah , what day do football leagues need to be fully paid in order for prize winners to receive their full share?

I’ll send an email later tonight to all football players

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So, to clarify that email - if I (as a paid member of a $50 league full of mostly strangers online) have paid, and win my league, I will receive $30 back, as opposed to the $300 prize? That seems incredibly unfair.

If everyone in your league pays their dues, you’ll get your prize. The prize pool is entirely dependent on everyone else in your league paying into it.

I wrote about this at length here:

If you have any other questions or concerns, please email me, help@ottoneu.com.

Seems a strange thing to put on me, as a non commish. I joined a league, paid my dues, and may not get paid out based on other people not paying. Sounds like your system should’ve worked before Week 17?

Oh well, makes my decision for next season easier. Thanks for quick response.

If your league doesn’t want to pay their dues, that is on your other league members. I’m not sure why that isn’t clear to you, but you should talk to them. They are choosing to use a service and not pay for it. Your league message board is a good place to start here.

Again, if anyone has any other questions, they can email help@ottoneu.com.

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You offer a service where lots of people end up playing with other people that they don’t know in real life. I’m not sure how you’d like me to convince other strangers to pay money for a season that is ending. Again, sounds like you should’ve had your stuff together, not put it on the people who did what they had to do - paid their dues and won their league.

I literally know none of these people beyond this game. Are you able to tell us who is not paid/paid - league 320.

You can find me complaining about this exact same scenario on here two years ago. While unfortunate, at the end of the day, it is what it is. There’s obviously other avenues for your fantasy dollars, but outside forces caused this. It’s not like Niv just decided to not take payments by CC until Week 17.

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For sure. It’s too bad, and I’m sure it’s cost him some money, as well. Wish we could see who in our league was paid up (if this is there, I can’t find it), since a lot of us don’t know the other league members. I’ve voiced my displeasure and have nothing else to add. I won’t be back, but I was leaning away from fantasy sports anyways, and had already left my baseball leagues. This made the decision easier, but it still is a bummer.

As a league commissioner, I can tell you that they can see who has paid and who hasn’t. I’d reach out to them. As you said, strangers on the internet so much they can do other than encourage them to do the right thing.

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Our issue is that we have a manager who plays in multiple leagues who chose to only pay for leagues he will win money in. He’s ghosted commissioner’s and players messaging him as the lone hold out. As a person that is owed in two of those leagues, yes I am bitter about it.

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Send me an email with details and I’ll look into it.

People who want to play games with the generosity offered by Ottoneu this season will simply not be allowed to play Ottoneu going forward, and I’m happy to make that clear directly

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I’ll donate $50 to this cause if whoever wins the league will reimburse me lol

Our league is in the same boat. We have an owner that hasn’t paid however has joined 8 leagues since football season started (and 7 of them since December 1st 2025). He’s also the last to pay. I wanted to give him the benefit of the doubt due to credit card payment being delayed and holidays. I’ve sent him 2 messages since the season ending.

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I extended with credit card today on IOS Safari. Worked perfectly.

Long live Ottoneu!

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We have a player in football League 11 that says he renewed, but is currently seeing “This date will be updated once the NFL schedule for the upcoming season is released”

Anyone with that message is paid through the entire 2026 season and won’t need to pay on August 1.